Our debtor management system sends the following emails around our invoices:
- An email a few days after the invoice is generated with payment instructions; and
- Regular reminder emails and statements once the invoice is overdue.
Each of these emails contains a link to pay some or all of your invoice via our secure payment facility. Below are step by step instructions on how to use our facility after clicking on the link in an email.
If you have accessed our payment portal by clicking on a "pay now" button (either on the invoice or on our website), or if you've manually navigated to www.mcaaccountants.com.au/paymybill, then you will need a slightly different set of instructions available here.
Step 1: Click on the link in your email
The link in the email will open up our payment facility and enable you to pay any and all outstanding invoices you have.
Step 2: Choose which Invoices to Pay
If you have multiple invoices outstanding, you can choose to pay individual ones (with the "Pay" button next to the individual invoices), or multiple invoices (with the "Pay Some / All" button).
We offer a standard installment plan of 5 fortnightly payments which can be accessed via the green "Accept installments offer" button. If we have offered you any custom installment plans, these will be available here also.
Step 3a: Choose the Amount to Pay
The next screen will give you the option to choose which invoices to pay, and how much for each invoice. If you are paying by installments (e.g. 5 x fortnightly installments), then enter the total amount to be paid, not the amount per installment.
3b: If Paying by Installments
If you chose to accept an installment offer at Step 2, you will be asked what terms you accept. We have a 2 month term, paying fortnightly standard offer that is available to everyone (which equates to 5 payments - 1 now, and then one each fortnight for 8 weeks). If you have contacted us to discuss payment terms, any other agreed terms will be visible here also.
Step 4: Select Payment Method
Now you can select the payment method. We accept Visa, Mastercard, and direct debits from bank accounts. Credit cards incur a surcharge which will be detailed on this screen, bank direct debits are free.
Step 5: Enter your Payment Details
Enter your credit card details or bank account details to finalise payment.
Step 6: Option to Save Payment Details
After payment is confirmed, you will be given the option to save your payment details for future use. Your details are stored securely and encrypted to ensure no-one else can view those. The next time you use our payment facility to pay an invoice, your payment details will show up as an option.
Below are two instructional videos from the supplier of our online payments portal (Apxium) that may also assist.